Managed IT Services

Leave Your IT With Us

We understand you are busy. Your day to day tasks don’t need to include troubleshooting computers, servers, networks or anything else related to IT and technology. Let us remove the worry, stress and anxiety that comes along with trying to deploy, maintain, troubleshoot or plan out these systems in your environment. Your time is valuable. Let us be an enabler for you and your business so you can focus on more pressing matters.

We offer both Onsite and Offsite remote. Although remote support is fantastic for resolving most issues quickly and is highly cost effective. But sometimes an onsite visit is the only option. We can cater for all your adhoc or regular onsite support when and where you need it. Irrespective of the size and location of your business, we can arrange for your support needs in no time.

Managed Services Portfolio

24*7 Infrastructure & Application Management

Network services
Messaging services
Storage services
Backup & restore services
Data center services
Platform support (Windows, Linux and AIX)
Database services
Cloud Services

ITIL Implementation

Service Catalogue Management
Service Level Management
Risk Management
Capacity Management
Availability Management
IT Security Management
Compliance Management
Supplier Management

Onsite IT Repair and Support Services

Onsite Hardware Maintainance
Installation and Deployment Services
Data Cabling and Electrical
Telephony Services
Workshop Repair and Refurbish
Site Audits and Remediation
Digital Signage and Content Management

Business Value

Latest IT infrastructure management technology and tools for your business needs
Service window increases from 8 hours to 24 hours 7 days/week
Reduction in Level 2 support load & more focus on complex tasks
Increase in front line and overall resource productivity

What Our Clients Say

“Sentinels did a complete assessment of our environment and ensured reduction in costs – resulting in Greater productivity. Improved IT services through the use of proven best practice processes. Increased customer satisfaction through a professional approach to IT service delivery.”

Steve J. Smith, Head of Operations, NSW

“We were particularly impressed with the flexibility the team responded with, when unforeseeable issues came up and documentation required from the facilities was incomplete. In the end, they got the job done on time and within budget. Well done Sentinels!”

Maurice, Owner Business, VIC

“You’re really good at being able to transform clients strategic vision into attainable action plans. Your hard work has helped stabilising AD Exchange. Your attention to details and quick responses are unmatchable. You engender trust by communicating openly with the client. Thanks for addressing problematic situations head-on in a spirit of positive confrontation. You serve as a model of cooperation, sharing, and goodwill.”

Sharon Castle, Senior Business Analyst, NSW